Tag Archives: interpersonal

unplug (kindly)

The Best Advice So Far - unplug (wall socket extension with too many wires plugged in)

Let me say up front that this post may not be for you. Who is it for then? Well, it’s for people like me:

  • who love people and whose natural tendency is to talk with and listen to others
  • who tend to have high interpersonal output most of the time
  • who sometimes find themselves running on fumes
  • who need ways to unplug without resorting to becoming a recluse

If this sounds like you, read on.

There’s a funny thing about me. (Well, there’s a list, but I’ll tell you about one of them.) It’s actually the cause of much astonishment and incredulous shaking of heads in my circles.

People talk to me.

I mean they really talk to me.

I don’t know why exactly, but I could be the ninth person in the checkout line at a convenience store and every interaction in front of me will be some form of predictable script:

A: “How are you?”

B: “Good ‘n’ you?”

A: “Fine thanks. Is there anything else I can get for you today?”

B: “No that’s all, thanks.”

Not so when I reach the counter. I feel like I technically say the same things: “How are you today?” and the like. But the responses are anything but predictable. Let me give you an example in context.

Just last week, I didn’t go into two different convenience stores I otherwise frequent, for the sheer fact that I was unusually busy and pressed for time. Oh, sure, I had time to run in and grab a protein shake and run out. But that just isn’t the way things go, and I know it. A “quick” stop into such a place might have me leaving an hour or more later.

As it happened, however, I noticed that a couple of tires were running low on air. And the only place I knew where I could fill them at that moment…was one of the aforementioned convenience stores I was purposefully avoiding. Still, I needed the air.

I figured it was OK, since I didn’t actually need to go into the store in order to use the air pump. So off I headed on smushy tires for what I couldn’t image being more than a five-minute ordeal.

Well, the air pump requires four quarters. And while I have a large bag full of change sitting right in the armrest of my car, do you think I could find a measly four quarters?

:: rummage rummage rummage ::

Nope.

Alas, only three to be found. I’d have to go in.

Well, no sooner had the sliding apertures parted to bathe me in harsh fluorescent light than the twenty-something store clerk spotted me. And despite the small line waiting to check out, he dashed around the counter toward me, arms spread, joyfully shouting my name: E-r-i-i-i-i-i-k!

This culminated in a bear hug, accompanied by some variety of what I can only call “snuggle noises.”

After releasing me, he jogged back to continue ringing out the waiting line of customers. Soon, the queue had dwindled and I was ready to ask for my quarters for the air pump. (You do remember the air pump, right?)

“So anyway…” the clerk started in, as if we’d only momentarily been distracted from an in-depth conversation to which he was now returning. “I’m going to visit my family out of state soon. I haven’t seen them in a while. But I really need to, because I’ve been depressed. You remember my transgender ex-roommate, right? Well, I don’t know if you know this, but she literally tried to kill me. I still think I’m dealing with all of that drama…”

Thing is, this type of interaction isn’t especially unusual for me. In fact, it’s the norm. Again, why that is, I can’t say exactly. It just is. And so typically, I’d listen and ask questions—and leave an hour later with my quarters.

This particular night, however, two out-of-the-ordinary responses were at work inside of me:

1. While the information the clerk was divulging to me wasn’t the least bit funny, I had the most overpowering urge to burst out laughing at the relative absurdity of the situation from anyone else’s perspective.

2. I realized that I was not only too busy to get into a long conversation at the moment, I was also low on mental energy. So I felt a tinge of impeding panic at the thought of having my limited reserves tapped by either a deep and lengthy conversation or by the energy required to tactfully extricating myself from one.

I don’t want to get ahead of myself here by telling you just yet how I managed to leave two minutes later with my quarters. But some of you know exactly what I’m talking about, don’t you?

Please don’t get me wrong. I have a lot to say in my book The Best Advice So Far on the topic of “ducking” (i.e., changing your course in life to avoid awkward interactions with people from the past). What I’m talking about here is not “ducking.” I really like the people I interact with at “my places.” I enjoy the sense of community that I’ve invested in building. Ironically, that’s part of the problem.

One of the main topics of this blog and the accompanying book is ways to engage with the other people around you. To go a little deeper. To see people as people and not merely as background noise to our own busy lives.

However, the reality is that there are also times when we need to step back. Sometimes, you just have to take the gracious out for the sake of self-preservation.

As Dib and Holly so often reprise in the words of their mom, Carlotta

“Save yourself.”

In The Best Advice So Far, I go into a fair amount of detail exploring techniques for expanding upon a conversation. It stands to reason, then, that doing the opposite will work to keep things short when necessary. Today, I’d like to offer four strategies for disengaging, while still treating others with kindness.

*****

Unplug Strategy #1: Keep things “closed.”

Open-ended questions have…

 

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bathwater

The Best Advice So Far - bathwater - dirty brownish water

“You always have a choice.”

I’ve spoken or written this central message of The Best Advice So Far literally thousands of times by now. And yet, I still feel and see the power in it as much as I ever have—the power to transform the way we view and live life.

In the first chapter of the book, I introduce you to Chad. You can read his full story there in the book (or HERE, right now and for FREE, if you like); but I trust you’ll get the gist from this snippet, even without the full context:

You see, even an ultra-optimist like Chad fell apart and was completely overwhelmed and despondent, because he’d forgotten a very important truth. He was immobilized, because he believed in that space of time that life was happening to him, and that he had no say in the matter. Yet, once he was reminded of this key truth, he not only rebounded but began to take the world by storm.

THE BEST ADVICE SO FAR: You always have a choice.

Chad did not need to be a doctor. There was no rule that said he must struggle through a schedule of classes he hated, or even that he needed to remain at that university. Chad had choices.

If you don’t accept this truth—that you always have a choice—if you don’t remember it and live it, then you are left to play the part of the victim in life. You begin (or continue) to live as if life is happening to you, that you are powerless, oppressed by your circumstances. But, if you truly change your mind set to believe and live out in practical ways that, in every circumstance, you have a choice—now, you open a door for change. Instead of living as if life is happening to you, you will begin to happen to life. You will begin to realize the difference that one person—you—can make, that you are an agent of change in your own life and in the lives of others.

Don’t misunderstand me. I’m not saying that we get to choose everything that happens to us in life. We do not choose abuse, for instance, and we can at no time choose to undo those things which have happened to us in life.

We do not choose illness. We do not choose when or how the people we love will leave us. Or die.

We do, however, have the choice of how we will respond in every situation, even the hurtful ones. Instead, so often, we pour our frustration and anger into those things we cannot change, rather than investing that energy into the many choices that we can make from that point forward.

And yet, I realized recently that, much of the time, the stories I feature center on macro-level change:

  • You are not “stuck” in that job. It’s within your power to choose to walk away from it and do something else (as impossible as that may seem in a moment).
  • You don’t need to stay with that B.E.A.S.T., i.e., Big Energy-Absorbing Stupid Thing, that you’ve stuck with for so long even though it’s sucking the life out of you (for your own sake, if you haven’t already, please read that chapter in the book, or this post).
  • Chad wasn’t doomed to misery throughout his college years for the sake of grinding through a major he hated, even if quitting diverted from plan or conflicted with the perceived expectations of others.

In essence, each of these is a way of saying, “You can stop doing that—right now—and make a whole new choice.

And that is 100% true. You can.

But it isn’t the only option. Not by a long shot.

Today, I want to explore another possibility…

Staying.

You see, staying is also a choice. Sometimes, it’s even the best choice—one that involves countless other choices that have the ability to breathe new life into a tired, difficult or even painful situation.

I’m in the process of writing my next book, entitled Tried and (Still) True, which seeks to revitalize some very old pieces of popular wisdom that have sadly gone out of use. Among them is this gem:

Don’t throw the baby out with the bathwater.

Rather than just read over that and move on, leaving it as no more than vague notion, let’s do some visualization together.

I present to you Exhibit B (for “Baby”).

When most people hear the word “baby,” they envision a wide-eyed little wonder like the one on the Gerber label.

The Gerber Baby

Awww. Babies are adorable (even when they aren’t really). Babies coo and giggle. Babies think everything we do is hilarious. We want to cuddle them and talk gibberish to them and smell their baby-head smell.

Thing is … babies also poop.

In fact, sometimes, babies poop a lot. It’s remarkable, really, how such a tiny body can even… [continue reading this post at the main site by clicking the button below]

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choice: the wall

The Best Advice So Far - choice: the wall - dilapidated building inland Bahamas

In my last post, I invited you to celebrate with me the successful completion of a yearlong writing goal I’d set for myself in 2017.

Since that post, I’ve allowed myself a break from all things blog. It was strategic. I knew that if I were to just continue on writing at the previously set “goal pace,” I would have felt locked into it rather than having been able, as I did, to have closure on that goal—and to then begin a new one.

Well, today is the day I begin that new goal where this blog is concerned.

As my focus turns toward writing the next book—currently entitled Tried and (Still) True)—I want to be sure that I continue to give the concepts in The Best Advice So Far adequate development. They are, after all, timeless—just as true and life-changing now as they were at the start of things.

I imagine it’s much the same as having a second or third child: being sure, with all the time and attention that the new addition requires, to continue to love and foster and invest in the firstborn.

An idea coalesced during my short writing break: Why not revisit the advice in every chapter of The Best Advice So Far again, but from an as-yet-unexplored angle or with new stories?

As soon as the notion hit me, it just felt somehow right. Familiar and yet at the same time fresh and exciting. And so, for most if not all of 2018, that will be my new goal and focus. I’m not committing myself to stick stringently to plan, if something outside the express realm of the first book should happen along the way and burn to be told. But I believe it will make for a good guiding force.

*****

Sometime back in the early fall, I caught wind of a great deal on a three-day cruise out of Miami to the Bahamas. Little did I know at the time, when I booked a cabin for the MLK holiday weekend, that winter in New England would be plunging the region into weeks of sub-zero temperatures. During the worst of it, temperatures dropped to -19°F with wind chill affecting -35°F. Attempting such simple tasks as pumping gas (should one have run out of the house quickly without donning gloves) was not only painful but downright dangerous. And try as I might—whether by standing awkwardly with my toes tucked under the old-fashioned radiators in my home, or standing in the shower several times a day for no other reason than warming up—I was never quite able to thaw the blocks of ice that had replaced my feet.

So when the day finally came, I was beyond ready to walk barefoot on sun-warmed grass or sand, to squint with hand-shaded eyes at a too-bright sky—and to bask in the profligate luxury of feeling too hot.

As it turned out, the day I left for Florida, my own home area had a freakish warm streak approaching 60°, while Florida saw a relative cold spell, with one night dipping into the 40s. Still, their “chilly” was shorts-and-flip-flops weather for me.

The cruise was all I had hoped it would be, a real soul restorer. And yet, again, I was surprised by the abundance of generally bad behavior around me.

Before we even set sail, during the mandatory safety drills which required that all hands (and guests) be on deck, many people were disruptive and outright rude to the staff: crying out angrily in the middle of instructions that it was taking too long, or that they were bored, or that the (extremely patient) muster leaders were keeping them from the bar and drinks they had paid for.

I frequently passed people grumbling (to whom, I wondered) about the overcast sky.

Several cruisers with whom I tried to engage in friendly small talk while waiting in a line or on a transfer ferry (not, God forbid, keeping them from the bar or their drinks) were unnecessarily aloof—even dismissive.

Late one night, after a full day of fun on shore and a posh dinner in the formal dining room, I came up to the main deck and slid, smiling, into one of the large hot tubs. I asked the two other guests sharing the spa—a father and his college-aged daughter—how they were enjoying their cruise. They immediately began to complain:

…about the weather,

…about the “small” size of the (eleven-story) ship,

…about the “inferior quality” of the food.

Within fifteen minutes, able to tolerate it no longer, I politely extricated myself from the conversation in search of cheerier company.

Mind you, there were numerous dining options available at all times, each allowing all-you-can-eat access to, I dare say, several hundred varied and exquisitely prepared foods.

You’ll have to trust me when I say that I’m being generous to a fault as I describe the rude behavior of many aboard the ship. More than once, it was not only sad but uncomfortable, even for me.

*****

On Sunday morning, we docked in Nassau, Bahamas.

It’s not a beach sort of place. Rather, you exit the ship and are immediately greeted by a cacophony of urgent voices crying out from just beyond the iron fence:

“You! You! Taxi! Taxi!”

“City tour! Come now! I show you the best places only!”

“Beads! Necklaces! Good price, mon!”

Security guards usher cruise guests out of the melee and into a long, narrow—and carefully presented—strip of shopping options, where one can buy anything from Gucci watches and handbags to Vera Wang shoes at prices that hint at (if not outright tout) the use of slave labor.

The tourist shopping area pops in bright pinks, yellows and blues.

Walking beyond the shops funnels the wayward invariably toward Queen’s Staircase.

Approaching Queen's Staircase, all was looking picturesque and tropical.
A stone wall topped by long-rooted and lush trees funnels visitors toward the steep Queen's Staircase

The tall, steep set of stairs leads upward to—more shops on the periphery of what alleges to be the central attraction: Fort Fincastle.

A bright red cannon beside the manicured lawns around Fort Fincastle, Nassau, Bahamas.

For those who chose to look only as far as the wall or back toward the port, it’s idyllic:

Two luxury cruise ships (Royal Caribbean and Norwegian) dock at port, Nassaue, Bahamas.

But turn the other direction—to where the majority of the island lay beyond that wall—and the illusion quickly evaporates.

I stood on the barricade and hopped down a few feet to a square landing made of cracked concrete. From this perch, drifts of garbage became visible, piling up yards high against the wall. Peering through the nearest thicket of palms, I was able to just make out a shanty. A young woman slumped on the porch, watching a naked child and a chicken totter about in the dirt. A rope drooped low to the ground, laden with a few articles of clothing hung out to air.

I had no interest in the veneer that had been set up for tourists. I wanted to know the real people of the island. So it was that my travel companion and I decided to venture over the wall and into…

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losing track of why

The Best Advice So Far - losing track of why

Saturday afternoon, I cheated.

Well, OK. What I mean is that I cheated on my self-imposed low-carb diet and got a ham, egg and cheese breakfast sandwich at a local joint. With bread. English muffin, to be exact.

It was snowing like gangbusters, and my feet were wet and cold. So sue me if I wanted something warm and salty — and crunchy. I definitely craved the crunch.

I know. I was weak. You may sneer and/or jeer at will.

I’d placed my order (which included a hot decaf peppermint-mocha with milk) and had moved to the far end of the counter to wait. From where I was standing, I could see through a rectangular window-like opening into the kitchen area, where an earnest young guy was making my salty-crunchy indulgence.

He plucked a couple of plastic gloves from a nearby box. One, he wadding into the palm of his left hand, holding it in place with his ring finger and pinky. With the remaining two fingers and thumb, he attempted to pull the other glove down over his right hand. His brow furrowed with the effort, swiping fingers over the entirety of the glove repeated until, after much ado, he was finally able to get it in place.

With his now-covered right hand he moved to uncrumple the remaining glove, which had been wadded up in his left hand the whole time. He fumbled it and the glove spiraled downward to land on the floor.

The greasy, filthy, wet floor.

Hey, it was already covered in hand sweat and germs. Why not add to the cocktail, right?

He bent down and retrieved the glove, shaking it a couple of times before managing to don it —

— and then proceeded to… [click the link below to continue reading this post at the main site]

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big deal

The Best Advice So Far - big deal

This Thanksgiving held changes for my family.

My mom has been putting in long hours for a while now, caring for her own mother, so that my 93-year-old Nana can continue to enjoy the familiarity and comfort of living in her home of more than 60 years.

In addition to being plumb tuckered out most days, mom was also sick heading into Thanksgiving day.

So for the first time ever, we had our small family Thanksgiving out at a local restaurant instead of at my mom’s house. No preparation. No dishes to do afterward. No leftovers to wrap and store. However odd it felt to set aside tradition this year, no one could refute the sense in it.

We were seated at a spacious, horseshoe booth at about 12:30. The meal was catered, buffet style.

Our server was a young woman named Kim. After making introductions around the table, I asked Kim if she would have any time after her shift ended to join her own family for Thanksgiving meal or desert. She paused, smiled in that way people so often do when they are trying to sound positive about something negative, and said, “All of my family has passed away.”

“Oh no…” I replied. “All of them? Or do you mean there’s just no one local?”

Kim sighed, though her half-smile stayed in place. “Well, I have some distant relatives, cousins. But my own family are all gone now. I figured I’d work today so that people who do have families could be with them.”

I took a moment to just hold Kim’s gaze and let that heavy disclosure stand in silence. Then I said, “Well, we will be your family for today. Let us be your comfortable table, no stress, OK?”

Kim was genuinely appreciative as she explained the buffet setup, then went to fill our drink order.

The meal was good. Plenty of offerings. And I was glad for my mother’s reprieve.

Kim stopped by many times to check on us. She was pleasant and did seem to relax and just be herself when she came to our table. After serving dessert, she brought the bill.

“Kim,” I said, “would you consider yourself an open person?”

Her eyes were curious. She nodded. “Yes, I think I am.”

I stood up to face her. “Good to know. Because… [click link below to continue reading this post]

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what to say (reprise)

The Best Advice So Far - what to say (reprise)

Back in the spring, I introduced you to my writer-friend Diana by way of a unique book review with a personal twist. (By the way, this four-book series, The Rose Shield, would make a perfect, no-fail gift for any choosy Fantasy readers you may know; and Diana’s also just released a beautifully illustrated children’s book, Grumpy Ana and the Grouchy Monsters, for the little readers on your list.)

Grump Ana and the Grouchy Monsters

Sally Cronin of Smorgasbord revived one of Diana’s previous posts entitled “Write and Change the World.” It was written nearly three years ago, before I came to know Diana. As I read it early this week for the first time, it felt current. It reminded me of important things. And I would have missed it, had Sally not seen the value in shining the spotlight on it again, these years later.

*****

A couple of days ago, I treated myself to a meal out. It’s second nature to me to ask the server’s name and give my own, and then to ask at least one others-centered question that has nothing to do with waiting ts.

Holly told me she was a Christmas baby … well, her due date was Christmas, but she’d been born on the 21st. My light non-server question was this: “What’s one thing you love to do in your life outside of work?” She smiled broadly and talked about spending time with her Long-Haired German Shepherd, including pictures of “her baby.”

You’d have thought I’d given her a $100 bill, the way she responded to that simple moment of exchanging names and showing even that little bit of interest in her as a person, outside of her role — of what she could do for me. She just kept shaking her head in wonder that anyone would think to do such a thing, thanking me at least three times thereafter when she came back to check on my table.

It struck me once again that what feels quite natural to me … isn’t, for many people.

This interaction with Holly, on the heels of having read Diana’s wonderful post from yesteryear, got me thinking. I’ve been blogging now for nearly seven years. When I first started, I was posting daily (how I ever managed it, I really can’t fathom); and yet that first few months was when my readership was new and quite small. In other words, most current visitors to my blog have never read those early posts, though they were the foundation upon which the entire blog since then has been built.

Add to this the slate gray sky and rain that has presided over the last few days, and waking mornings to find the car encrusted in frost, and my mind was made up.

This week, I’m [click below to continue reading this post]

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traffic

The Best Advice So Far - traffic

You’re a contestant on an episode of Family Feud. You’re starting the round, facing off against your opponent, your palm hovering tensely above the buzzer. The host presents the next challenge:

“One hundred people surveyed, top five answers on the board … Name something that causes people to feel angry of impatient.”

:: BZZZT! ::

What’d you guess?

I have a strong suspicion as to the Number 1 answer on the board.

Despite the host of major issues happening across the globe at any given time, it seems few things in life routinely get people worked up quite like traffic.

In fact, this is so much the case that I wonder if we’ve conditioned ourselves at this point to start seeing red once the brake lights ahead of us get to glowing.

Likewise, in becoming comfortable with viewing frustration on the road as “normal,” we justify the bad behavior that so frequently accompanies it.

I’ve seen some of the most mild-mannered people I know get Manson eyes (Charles or Marilyn; both apply) in traffic…

Charles Manson and Marilyn Manson

…hands flying off the wheel in all sorts of interesting gestures as they [yell / screech / curse] at all the other people who dare use the same roadway and make “me” to have to sit in this @*$#! mess.

Which reminds me…

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